COVID-19: Updated Showroom & Shopping Procedures

Atlantic Spas and Billiards is committed to serving our community with high quality products designed to help families “stay home, have fun, and be well“. That’s been out motto for years and we’re absolutely committed to continuing to serve our community during these uncertain times. With everyone staying home, we know that many of the products we sell are highly desirable and could make this “self-quarantine” a little more enjoyable. But like most small business, we have to make some modifications to ensure that we can protect the health and safety of our employees and customers .

After a great deal of consideration we have made the decision to temporarily close both our Raleigh and Wilmington showrooms. At this time, that means that if you need hot tub chemicals and supplies, please call us or email us your order and you can drive to one of our locations and we will bring your order out to you (think of it like a curbside pick up). We’ve also reduced our free shipping online to $50+ so you can order from home and your order will ship via USPS Priority Mail. Click HERE to shop our online store.

If you’d like to shop for a hot tub, sauna or game table, we’re here to answer all of your questions remotely (via email, FaceTime and phone call) . Our skilled team members are here to serve you and the temporary closure of our showrooms will not alter our commitment to serving valued customers. We will also have a chat feature enabled on our website, so you can easily communicate with a sales professional from the comfort of your home. We will do our best handle all your needs via phone and email in a timely manner until we are able to reopen for business as normal. GOOD NEWS: In the meantime are still able to deliver spas, saunas, pool tables and grills with no human contact!

If you need to communicate directly with a salesperson, please feel free to send us an email with your contact info and we will be in touch! Here’s a listing of our sales staff:



Our hot tub service department and delivery crews are up and running with no human contact and working with strict guidelines in regards to social distancing. If you have a service request, please call us at 919-783-7447 or fill out a contact form, HERE and we will follow up with you.

Until further notice we will be operating with very limited office staff and our business hours have changed temporarily. Are Raleigh location is closed on Mondays and have modified weekly hours, Tuesday-Saturday from 10am to 5pm. Our Wilmington location is also closed on Mondays and will be open Tuesday-Friday from 8:30-5pm and Saturday from 10am-4pm. Please check our Facebook, Instagram and YouTube channels for more updates. Thank you for your patience and understanding and as always we appreciate your business and support! Like our motto says…Stay Home, Have Fun and Be Well.

Bill Mitchell

Atlantic Spas and Billiards

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